Business & Finance – Financial markets

Planning the Future at Galaxy 


In the second assignment, within a report, you will create a SWOT analysis, discuss a SWOT analysis and provide a detailed explanation of what considerations led to the determination of the SWOT components.  You will then make recommendations and explain what factors were considered in making the recommendations.

Note:  Not all critical company information is provided, so it is impossible to complete a financial analysis but instead students will focus on the first elements of the P-O-L-C, planning.

Outcome Met by Completing This Assignment:

  • integrate management theories and principles into management practices
  • employ effective planning processes to develop strategies, goals, and objectives in order to enhance performance and sustainability
  • identify the essential characteristics of decision making and indicate the range and types of decisions a manager makes

Preparation for the Assignment

Before you begin writing the report, you will read the following requirements that will help you meet the writing and APA requirements.  Not reading this information will lead to a lower grade:

Read the grading rubric for the assignment.  Use the grading rubric while writing the report to ensure all requirements are met that will lead to the highest possible grade.

Third person writing is required.  Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:

Contractions are not used in business writing, so you are expected NOT to use contraction in writing this assignment.

You are expected to paraphrase and NOT use direct quotes.  You are expected to paraphrase, which can be learned by reviewing this link:

You are responsible for APA only for in-text citations and a reference list.

You are expected to use the facts from the case scenario paired with the weekly courses readings to develop the analysis and support the reasoning.  No more than two (2) external resources can be used in completing the assignment.  Books cannot be used as resources for this assignment.  The expectation is that you provide a robust use of the course readings.  If any material is used from a source document, it must be cited and referenced and the page or paragraph number must be provided.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.

In completing the assignment, students are expected to use the facts from the case study and company profile paired with the weekly courses readings to develop the analysis.  View the company profile here:  Galaxy Toys, Inc. Company Profile.

Step 2:  How to Set Up the Paper

Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font.  The final product will be between 6-8 pages in length excluding the title page and reference page and appendix.  Write clearly and concisely.

Use the following format:

  • Create a title page with title, your name, the course, the instructor’s name and date;
  • Introduction (no abstract)
  • SWOT Analysis
  • Strengths & Weaknesses
  • Recommendation
  • Short-term Production Goals and Objectives

Step 3:  Part One:  Read critically and analyze the following scenario:

The toy industry is very fickle and innovation is critical.  Sales for January 2017 showed only a 3% rise over January 2016 leaving the company managers concerned about meeting projected sales targets for 2017.  In a 30-month plan, George Jepson, Jr., as CEO, together with Edward Mercury, CFO, set long-term goals for the company to include the following:

  • increase sales unrelated to NASA toys by 22 percent;
  • reduce company-wide costs by 5 percent within 15 months and 11.2 percent by the end of the plan;
  • create new technology based action toys;
  • use innovative technology in production to increase efficiency;
  • reduce carbon footprint by 5 percent.

In November 2016, the long term planning team began to select the newest Galaxy product line.  The choice of the right product design will hopefully stop the slump in sales and jump start growth.  Tomorrow, February 4, 2017 is the final meeting of the planning team.  The team will choose between three options:

  • produce 2 million Payload Nine toys or MMTJE1 for Christmas 2018;
  • produce 1 million Payload Nine toys for Christmas 2017 and 1 million MMTJE1 for Christmas 2018;
  • produce 1.5 million MMTJE1 toys for Christmas 2018.

The products have different production requirements.  Payload Nine is designed to complement the International NASA Space Station series.  Payload Nine is geared to the 7-10 age groups and contains building blocks to make the space shuttle with emphasis on the cargo hold and its loading arm.

Focus group results suggest that Payload Nine will sell well but it is not a “wow” product in the eyes of the group.  It is not a trendsetting toy.  The introduction of Payload Nine is estimated to jump NASA sales by 6.8%.  Payload Nine requires little change on the production floor and supplies are easily obtainable.  Production could begin May 1, 2017 and completed in time for the Christmas toy market.  No additional personnel would be needed and existing production would not be delayed.  Production costs would fit within the current year’s budget.

The other project “Moon Mission to Jupiter’s Europa” (MMTJE1) is a 3D engineered of the Curiosity vehicle used to explore Mars.  The toy is operated remotely allowing a child and parent to launch the capsule “Juno 1” craft 500 feet in the air, unload the rover called Galileo and move it along all terrain surfaces.  Galileo takes pictures remotely and sends them to a cell phone.  The toy is geared for the age 11-15 market but can be used with younger children as long as there is adult supervision.  The toy is made from a 3D printer and consists of a plastic capsule and rover base with electronics added separately in production.  [If uncertain about what 3D printing is, view printing/]

Focus group results suggest that it is a “wow” product and would also encourage sales of related toys and books as Jupiter’s Moon Europa has been deemed by scientists as the most accessible and likely place to support habitable life as we know it to be. Children can view pictures and imagine a Moon currently covered in ice as a new space frontier adventure. An interactive video game is also envisioned.  It will be the first intergalactic action toy that Galaxy Toys has ever produced.  MMTJE1 is estimated to bring a 15% increase in unrelated NASA sales if rolled out in 2017 and 21.6% increase if rolled out in 2018.  However, MMTJE1 is not production-friendly at this point.

The new production equipment, electronics, computer programming and trained personnel would not see production beginning before November of 2017.  Anticipated budget costs of $450,000 necessitating a budget increase of $300,000 over all five plants would be needed.  In order to meet the October deadline for Christmas 2017 sales additional labor would be needed with a cost increase of 20% over the projected $450,000 budget costs.  In addition, the push would necessitate significant rescheduling of current production and likely require factory workers to put in overtime. Finally, the rush would be predicated on the assumption that production problems would not occur.

Keith Wisternick, VP of Production, has the job of aligning all the production teams for Galaxy Toys, and more specifically, he is the person that ensures that each of the plants are capable of producing toys that meet the quality standards of Galaxy Toys in an efficient and cost-effective manner.   Also, part of Keith’s job is to provide valuable input into the long-term planning process of the company. Every two years, Keith and his counterparts in the other departments meet to determine the new product line for the upcoming two years.  They are presented with new ideas that have been developed by the Design and Engineering Department. 

After soliciting input for recommendations on the toys that would most likely meet the company’s future objectives, the Board of Directors narrowed the choices to Payload Nine and Moon Mission to Jupiter’s Europa 1 (MMTJE1).

As VP of Production, Keith is very aware that his recommendation and vote lends great influence to the outcome.  Lucky for Keith, he is not expected to provide his recommendation without first delegating some researching responsibilities to others.  One person that he relies upon for research and analysis is Itza Yu who is a Production Manager.  Yu has been tasked with creating a SWOT analysis for Keith’s review.   However, Yu has not had any prior experience with creating this type of information.  Keith has provided the following source to help him:

Step 4:  Create the introductory paragraph.  Within this paragraph, provide a brief overview of the scenario.  Then, provide a thesis statement and tell the reader the main topics covered in the paper.  The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above).  View this website to learn how to write an introductory paragraph:

Step 5:  SWOT Analysis

Using the facts that have been provided in the case scenario and company profile as well as your own research on the toy industry, create a SWOT analysis table Yu can give to Keith to use in making his long-term planning decisions.  If you need to know how  to create a table, view:  How to Insert a Table in a Microsoft Word Document.  

Note: A SWOT tool used correctly examines both the internal status of the entire company as well as the current external climate of the toy business.  It is necessary to do the research on the toy industry to create the SWOT correctly. This task requires the use of external sources as well as the in-class material and case facts.  Choose your source documents wisely!

Be sure to remember that the SWOT tool is not being used to examine the project itself but to examine the current position of the company both internally and externally in the toy industry.

Step 6:  Strengths & Weaknesses

To assist further Keith, Itza Yu must also provide a detailed explanation as to what considerations led to the determination that certain facts should be classified as “strengths” “weaknesses”, “opportunities” and “threats.” In other words, it is not enough to list an item in a quadrant but instead, Itza Yu must explain “why” these facts were included in the analysis.

  • Provide a detailed explanation as to what considerations led to the determination that certain facts should be classified as strengths, weaknesses, opportunities and threats. 

Step 7:  Recommendation

Lastly, Itza Yu must recommend the best long-term planning decision for Keith’s approval.  In this report:

Yu must explain the analysis and factors used in evaluating the vision, mission, long-term goals and SWOT analysis of the company that led to the conclusions that formed the basis of the decision.  Remember, what Yu presents must be accurate and well supported since Keith will make this recommendation to the Long-term Planning Committee. In the evaluation, the explanation must answer the question what recommendation will likely bring the most sustainability to Galaxy toys and why?

Step 8:  Part Two: Short Term Production Goals and Objectives

Read critically and analyze the following scenario:

The Board of Directors has decided to accept the recommendation to roll out the “Moon Mission to Jupiter’s Europa 1” for the holiday season of 2018.  In a virtual meeting, led by Itza Yu, the production managers have had a “brainstorming” session and have created a list of short-term goals and objectives. 

In reviewing the list, Itza Yu noted that some of the items on the list are sound short-term goals and objectives while others are not and therefore, should be removed.  He also noted that some of the items do not fit well with the company’s vision and mission and will need to be eliminated.

Assuming the role of Itza Yu, students must determine whether the items on the list are “goals” or “objectives” and whether they should be adopted or abandoned.  The list is as follows:

Short Term Goals and Objectives List

  • Production of quality MMTJE1 toys must start February 20th, 2018.
  • Production of quality MMTJE1 toys must start by July 1, 2018.
  • Establish timelines for starting production.
  • Establish timelines for hiring new personnel.
  • MMTJE1 quality toys production.
  • Additional personnel must be hired by February 20th 2018.
  • Materials must be state of the art.
  • Completion dates for material purchase and delivery set for prototype

Completion dates for material purchase and delivery set for production roll out

  • 3D printers must be purchased by February 20th, 2018.
  • 3D printers must be purchased and installed by November 1, 2018.
  • The first MMTJE1 toys should be produced by December 1, 2017.
  • QC should evaluate first prototype toys by December 31, 2017.
  • Completion dates for QC standards will be determined by QC.
  • Safety standards should be determined by QC by May 1, 2017.
  • Materials must be purchased by and delivered by July 1, 2017.
  • New packages should be palletized by May 1, 2018.
  • Personnel for all production functions must be organized by March 31, 2017.
  • Shipping should begin immediately upon final inspection from Quality Control.
  • Shipping should begin July 1, 2018.
  • Shipping start dates should be determined.
  • IT must confirm programming for 3D printers is complete by June 1, 2017.
  • 3D machine operators must be trained by October 31, 2017.
  • Establish timelines for completion of 3D programming, training and installation.
  • Maintenance for 3D printers must be done daily.
  • Personnel must be cross trained on the 3D printers.
  • Training on new equipment must be done by October 31, 2017.
  • Marketing will determine shipping start date.

Answer the following required elements for Part Two making sure that the facts of the scenario and the course readings support the reasoning of the answers provided.

From the list above, students should generate a table with three  columns.  Label the first column, “Appropriate Short-term Goals.” Label the second column “appropriate objectives”.  The third column should be those other goals and objectives that have to be abandoned.  

Take each item from the list above and place the item into the appropriate column.  In completing this task, Yu is expected to demonstrate an understanding of the difference between “goals” and “objectives” and their choices should reflect this understanding.  Yu cannot change any of the goals and objectives that he has been provided in the list.

  • (G) A goal is defined as being a broad aim and spells out what needs to be done generally.
  • (O) An objective is defined as a specific and measurable action needed to meet the goal.
  • An abandoned item is neither a goal nor objective, or does not fit with the time line of the project. Hint look at the pattern of the tasks and dates to achieve them.

You will clearly explain the reasoning for the categorization of the goals and objectives as this analysis will be very helpful to Keith Wisternick and the Board of Directors of Galaxy Toys, Inc.  

Step 9:  Write the summary paragraph

Write the summary paragraph. A summary paragraph restates the main topics of the paper.  Make sure to leave a reader with a sense that the paper is complete.  The summary paragraph is the last paragraph of a paper and does not need a heading.

Step 10: Proofread the report for spelling and grammatical issues, and third person writing.

  • Use the spell and grammar check in Word as a first measure;
  • Have someone who has excellent English skills to proof the paper;
  • Consider submitting the paper to the Effective Writing Center (EWC).  The EWC will provide 4-6 areas that may need improvement.
  • BMGT 364 Galaxy Toys, Inc. Company Profile

    Welcome to Galaxy Toys, Inc.! The assessment projects for this course will examine different facets of the management of Galaxy Toys and students will be exploring various scenarios and providing analysis and recommendations from the perspective of a management consultant. Each project has been carefully designed to provide students with opportunities to demonstrate mastery of various management concepts that students have been developing through various learning activities presented in the classroom (both in the face-to-face discussions and online discussions).

    · In Project 1, students will demonstrate their understanding of the broad role of managers within an organization and how various organizational theories (historical and current) affect these roles.

    · In Project 2, students are expected to apply course concepts and materials to provide real-world recommendations for managers that relate to the planning process

    · In Project 3, students will present their analysis and recommendations that demonstrate their ability to organize, lead, and control employees in ways that ultimately support the organization’s vision and strategy for business success.



    Galaxy was founded in 1956 by George Jepson and his wife, Nan after their son Rusty became consumed with the idea of traveling to the moon. Jepson who had worked previously in manufacturing, selling, and advertising of games for a company in Toledo, Ohio, crafted a new spacecraft that delighted his son and his friends. Nan, who had worked in retail toy sales in the local Toledo department store, suggested the idea of producing and selling the toys as a side business. At that time, Nan persuaded her boss, Jack Mercury, to allow her to produce and sell the toys. After approval was given it did not take long before the orders exceeded the Jepson’s ability to produce the product. Seeing the success of the product, Mercury approached the Jepson’s and proposed a partnership to manufacture the spacecraft and other related toy ideas. Galaxy’s fundamental toy-making principles were centered on strong construction, ingenuity, intrinsic playability and action. Early adopted toys were made of heavy steel parts and ponderosa pine, which resisted splintering and held up well to heavy use. The details and charm were added with colorful lithograph labels. Nan Jepson, who had attended art school, was the Art Director and designed push-pull space toys for the opening line of toys for very young children.

    In 1956, the founders took 8 of their toys to the American International Toy Fair in New York City, and they quickly became a success. The first Galaxy toy ever sold nationally was “Space-IX.” in 1957 (The same toy, in excellent condition, would be worth a considerable amount of money in today’s collectibles market.) In the early 1960s, Galaxy identified plastic as a material that could help the company incorporate longer-lasting decorations and brighter colors into its toys. By the end of the 1960s, Galaxy manufactured 39 toys incorporating plastics. During the 1960s, with America’s entering the Space Race the “Space Rocket” product line was introduced and soon overtook popularity of the earlier toys.

    The Jepson and Mercury children took over the running of the company in 1970, when George, Nan and Jack retired. The children hold the company shares equally and now occupy both Board and functional positions, making Galaxy Toys the largest privately owned toy company in the USA. The headquarters for the company is still located in Toledo, Ohio with factories in Daytona, Florida, Huntsville, Alabama and White Plains, and Juarez, Mexico.

    Company vision:

    To create toys that inspire children all over the globe to dream of space exploration and provide a yearning to achieve that dream


    We create both classic and contemporary space-related toys for all ages. All products will be safe. We are committed to using sustainable processes and materials in making our products. Galaxy’s fundamental toy-making principles center on strong and durable construction, ingenuity, intrinsic playability, and action while providing toys that are affordable for all.


    Galaxy Toys has created approximately 2500 different toys since the early 1950s. One of the best-known product lines is the Apollo Space Rocket line that includes launchable rockets of various sizes and NASA vehicles that are replicas of the earlier ones used at Cape Canaveral.

    In addition to the Apollo product line, some of the toys and toy brands that have remained popular for many years include the Canaveral building set, Create a Moon Surface Kit, Astronaut Training Center, and the Curious George in Space book and character set.

    In 2000 Galaxy Toys joined forces with NASA to sponsor the First Annual International Rocket Launch Meet to encourage children’s interests in space exploration.

    In 2009, Galaxy landed the exclusive right to manufacture and sell all NASA toys sold in the United States and in 2012, this exclusive right extended to all NASA toys manufactured and sold overseas.

    Current Business Status

    Current Business Philosophy:

    In desiring to remain on the cutting edge of space exploration and toy design, the owners of Galaxy Toys have decided that “long term” planning is limited to the span of a two-year timeframe, which will allow for them to remain agile in the current business environment. The needs for innovation and implementation of cutting-edge ideas are the main focus for the next two years. The owners acknowledge that incorporating state-of-the-art technology in both toy design and production is crucial in meeting its two-year goals. The use of 3D printing as a means of production, reducing material and labor costs while shortening production time is the innovative competitive-edge technique. Sustainability is also a concern because current sales are slowing. Technology “action” in the toys must augment the current proprietary toy designs to increase sales and surpass the NASA sales making the company less dependent on that sector for sales. Growth is achieved through innovation. The use of “green-friendly” shipping materials and toy recycling programs are under consideration. Integration of these two ideas, sustainability and innovation, in new product line development is the current business driver.

    Since the change, Galaxy Toys treats its employees like family. Employees are valued for their input in the business and measures are taken to assure their success. The result is the current small business clan culture atmosphere. The expansion of the business to Mexico and the possibility for more global expansion has caused the company to adapt a new hybrid flat functional structure. This change has pushed the clan culture to a mixture with a collaborative culture. This new structure and culture is bringing the company’s decision making closer to those who have to implement the decisions, thus empowering more workers and motivating others.

    Galaxy Toys, Inc. 2015 Sales Figures:


    · Gross Toy Sales Per Branch:

    · Toledo- $400 million

    · Daytona- $225 million

    · Huntsville- $200 million

    · White Plains- $175 million

    · Juarez- $125 million

    · Anticipated Sales for 2017 are estimated at 15% over 2016 sales due to a new product line roll out.

    Organizational Structure

    CEO and President

    George Jepson, Jr.

    Bart Aldrin

    Shipping Manager


    Millicent Marsden Shipping Manager

    White Plains

    Justin Winter Production Manager


    Julio Rodriquez, Production Manager


    Jordan Yaffe

    Production Manager

    White Plains

    Itza Yu

    Production Manager


    Maris Baker


    White Plains

    Jordan Miles

    Production Manager


    Mark Willis



    Ann Southern Shipping Manager


    Kelly McConnell



    Samuel Studebaker Manager


    Jessica Hare



    Juan Valdez



    Martin Martinelli Manager


    Henrick Huber Manager

    White Plains

    Board of Directors

    Carol Gallay



    Vice President

    Shared Services

    Rusty Jepson


    Edward Mercury

    Vice President Marketing

    Nan Jepson

    Vice President Sales

    Jose Fuentes

    Vice President Quality Control

    Terry Mercury

    Vice President Production and Shipping

    Keith Wisternick

    Atsushi Hashmi Manager


    Alex Beaumont Manager


    Marilyn Moos Manager

    Human Resources

    Leroy Jethro Disney


    Design & Engineering

    Chris Leibowitz



    Sheldon Cooper



    Alonso Quijano



    Randy Eberhart Manager


    Allison McKinsey Manager


    Jillian Michaels Manager


    George Washington, Jr.


    White Plains

    Hernando Gonzalez Shipping Manager


    Ursula Andress Shipping Manager



    Percentage of Sales Nasa Rocket Classic 55 25 15