Capstone Papers-Survey of Healthcare Management

Capstone Papers-Survey of Healthcare Management

  • Name your health care organization.
  • Describe the health care organization for which you are creating a strategic plan.
    • Include details about the population it serves and the services provided.
  • Identify the organization’s core competencies.
    • How are core competencies giving the organization an important difference in providing customer benefits and perceived value?
    • Identify the expectations and needs of the health care customer within that population. 
  • Define the organization’s vision statement.
    • Where do you want this organization to go?
    • What is your personal vision for this organization?
    • Does the organization address customer service within the vision statement?
    • Does the organization address the commitment to quality and value?
    • Does your vision statement involve the employees?
  • Craft the organization’s mission statement.
    • What is the reason that this organization was created?
    • Does the organization address customer service within the mission statement?
    • Does the organization address the commitment to value and quality?
  • Describe the health care organization’s service strategy. Include strategies to create a healing environment within your