Should eBay vertically integrate or outsource?
- What are you (in the role of Kathy Dalton) going to present at the outsourcing strategy meeting?
- When companies like Dell are reducing outsourcing in some areas, should eBay be considering expanding outsourcing?
- What are the limits to outsourcing Trust and Safety?
- What are the advantages/disadvantages of the BOT strategy and how does it stack up against the other two options Dalton outlines in her Excel Spreadsheet? What are opportunism, capability, and flexibility implications of the strategy?
- What will eBay’s senior management do with Kathy Dalton’s new three-tiered outsourcing strategy?