You will write at least one paper in this course. It shall be a research/literature review paper. You should use the APA (American Psychological Association) format for internal referencing.You shall review at least 16 peer-reviewed academic journal articles in an area of international business in order to examine relationships previously found in empirical research and write a paper with a minimum of 6200 words. You shall include an extended abstract from Emerald Group Publishing. After the abstract, you shall include an Introduction, a literature review, and suggestions for future research based upon your examination of the literature.After that, the paper needs to have at least 3 paragraphs of suggestions for future research in order to be able to receive an A. A paper like this typically would have 6200 or more words with at least 60 references.
ethics [Ethics Position Questionnaire of Forsyth or Inglehart’s Values model] Outline example of paper
Introduction – 2 to 3 paragraphs about why managers would care about the topic.
Literature Review – A couple of paragraphs about the Chinese culture, A couple of paragraphs about the American culture, A couple of paragraphs about health care, A couple of paragraphs about the hospitality industry, A couple of paragraphs about customer service, A paragraph or two about customer service in the health care industry, A paragraph or two about customer service in the hospitality industry, A couple of paragraphs about customer service in China and the USA, A review of any research you can find about customer service in the health care and hospitality industries in China and/or the USA;
Conclusions and Suggestions for future research – 3 to 5 paragraphs suggesting future research that you think should be performed and any other conclusions that you can draw. Each paragraph should include at least 3 specific suggestions for future research based on your review of the literature.
Works Cited [at least 16 peer-reviewed academic articles from journals]