Answer these essay questions:
- Read Case 12-1 of the textbook and answer the related questions using information gleaned in Chapter 12.
- Read Case 12-2 and write the 3-page team memo (individually, not as a team).
- Explain the four axioms of conflict according to Watkins, and how each relates to communication.
- You are the Human Resources manager for a small candle company. You have been tasked with teaching department managers who are used to practicing either avoiding, accommodating, forcing or compromising the win-win strategy of “problem solving.” Write a one-page memo to your boss that explains how you would teach this new strategy, and what you would tell the managers about how this approach differs from – and is better – the one they currently use.
- Length: 1500 – 1750 words; answers must thoroughly address the questions in a clear, concise manner.
- Structure: Include a title page and reference page in APA style. These do not count towards the minimal word count for this assignment.
- References: Use the appropriate APA style in-text citations and references for all resources utilized to answer the questions. Include at least three (3) scholarly sources to support your claims.
- Format: Save your assignment as a Microsoft Word document (.doc or .docx).
- File name: Name your saved file according to your first initial, last name, and the assignment number (for example, “RHall Assignment 1.docx”)
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