HTM 561 Hotel Operations Management solutions


HTM 561 – Hotel Operations Management
Assignment – San Francisco Hotel’s Hit Hard by Homeless Crisis
Instructions:
You are required to answer the following questions. You should save your
answers in a Word document for submission. Please do not repeat the questions on your
answer sheet. Instead, please list the answers numerically/sequentially by simply
utilizing 1, 2, 3, and 4. Each assignment must have a cover page listing your name, the
name of the assignment, and the date. The cover page does not count towards the word
count. For each assignment, you are expected to answer the assigned questions in your
own words.
Each assignment paper should be at least 250 words. Papers less than
the required 250 words will get zero.
This does not mean each question requires a
250-word response; rather, the total number of words for answering the questions must
total more than 250 words. An exemplary answer demonstrates comprehension through
a complete understanding by translating, interpreting and extrapolation as well as full
analysis of the basic information into elements by identifying causes and relationships.
Assignment – Read the assigned article then answer the questions/prompts below.
The author discusses that San Francisco’s hotels are facing a serious problem with
concerns about needles and feces littering the streets, homeless citizens sleeping on
sidewalks or in Bay Area Rapid Transit stations and aggression toward visitors by people
with untreated mental illness. Visitors are noticing and rethinking booking events and
vacations at hotels around the city.
Reading
1. Littman, J. (2018). Hotels And Retailers Hit Hard By California Housing Crisis’ Ripple
Effect.
Bisnow Bay Area. Retrieved from https://www.bisnow.com/sanfrancisco/news/hotel/san-franciscos-homeless-crisis-is-turning-tourists-away-
87174
Questions/prompts
1. The article, mentions that in addition to homelessness, there are additional issues of
aggressive behavior and/or drug addiction that have impacted the perception of
potential and actual visitors of the Bay area. This includes not booking trips to the
bay area.
o What role do both local hotel GMs have in addressing these issues?
o What role do both local City Leaders have in addressing these issues?
2. What are 3-4 common sense solutions that may help resolve this complex and
difficult crisis that is impacting the hotel and tourism climate in SF and other cities

across the country?
Sample Reflection Paper Format/Outline
The following outline should be used for your reflection paper. You are not required
to use the titles (e.g.,
Brief Introduction, Body, etc.) but should use this general
format when writing your paper.
Cover Page
o Title of paper to include the following:
o Reflection Paper Title
o Student Name and ID
o Course Title and Section
o Professor Name and Title
o Due Date of Submission
Main Paper
o Brief Introduction
§ Introduce the topic to the reader and summarize your reflection of
this topic/article.
o Body
§ Address the following prompts as prescribed in the assignment.
Include 3-4 examples for each prompt
o Conclusion
§ Conclude the reflection paper by summarizing your comments and
main points to the reader.
o References
§ Include any references that were used in your reflection paper
including the main authors. Use APA style.
Plagiarism – Unless noted otherwise, assignments will be submitted through Turnitin.com.
It is strongly encouraged that you provide citations for any source/reference that is used in
your writing. Turnitin.com provides both a “match” analysis and grammar analysis. Your
“match” rating must be under 20% and ideally under 15%. Points will be deducted for high
match ratings, including failure of the assignment.

Reflection Paper Assignment Title Goes Here
John Q Student
HTM424 – Tourism Management
ID: 123456789
San Francisco State University
Faculty: Dr. Andrew Walls
January 1, 2000

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