Intercultural communication through English: an analysis of Intercultural Communication Apprehension displayed by Hong Kong English language users in tertiary education with international students

About the Project

The study addressed several research questions to determine the relationship between Hong Kong students’ Intercultural sensitivity and Intercultural Communication apprehension. Also aimed to investigate the levels of intercultural communication apprehension of university students in Hong Kong when interacting with foreigners who are speaking in English.

Research Question 1: Is there a significant difference in levels of intercultural communication
apprehension between male and female students?

RQ 2: Is there a significant difference in levels of intercultural communication apprehension among Hong Kong students based on the frequency with which they
speak English?

RQ 3: Is there a significant difference in levels of intercultural communication apprehension among Hong Kong students based on their secondary school education?

• I am collecting data from ages 18-25 university students.

• The questionnaire will investigate how you feel when interacting with people from other cultures.
• This survey contains three parts. The first part is demographic questions. The second part measures the degree of Intercultural Sensitivity and the last part measures the level of Personal Intercultural Communication Apprehension.

• All project data will be held for at least 6 years Outline

• The research was reviewed and passed by the Ethic Committee.

• There is no risk involved in this study

• Taking part in the study is voluntary. You may choose not to take part or subsequently cease participation at any time.

• You will receive no payment for your participation. The data will not be used by any member of the project team for commercial purposes. Therefore you should not expect any royalties or payments from the research project in the future.

For more information

This research has been reviewed and approved by the University of Surrey Research Ethics Board. If you have any further questions or concerns about this study, please contact:

Consent Form

Please initial each box

• I have read and understood the Information Sheet provided through email/Facebook. I have been given a full explanation by the investigators of the nature, purpose, location and likely duration of the study, and of what I will be expected to do.

• I agree to comply with the requirements of the study as outlined to me to the best of my abilities. I shall inform the investigators immediately if I have any concerns / suffer any deterioration of any kind in my health or well-being / experience any unexpected or unusual symptoms.

• I understand that all project data will be held for at least 6 years and all research data for at least 10 years in accordance with University policy and

• that my personal data is held and processed in the strictest confidence, and in accordance with the UK Data Protection Act 1998.

• I agree for the researchers to contact me about future studies.

• I understand that I am free to withdraw from the study at any time without needing to justify my decision, without prejudice and without my legal rights and studies/employment/medical care being affected.

• I understand that I can request for my data to be withdrawn until submission of online questionnaire/ until publication of the data and that following my request all data already collected from me will be destroyed/ personal data will be destroyed but I allow the researchers to use anonymous data already collected/ I allow the researchers to use anonymous data already collected.

• If I withdraw I also allow the researchers to use my personal data, in addition to anonymous data, already collected as outlined in the participant information sheet and this consent form

• I acknowledge that in consideration for completing the study I shall receive compensation for my time and inconvenience and I recognise that the sum would be less amount if known/as per the participant information sheet / at the discretion of the Principal Investigator, if I withdraw before completion of the study.

• I confirm that I have read and understood the above and freely consent to participating in this study. I have been given adequate time to consider my participation.

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Date ………………………………………………

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Intercultural communication through English: an analysis of Intercultural Communication Apprehension
I am Amy from University of Surrey. I am currently conducting a research for my dissertation. Thank you for agreeing to take part in this survey. This survey should only take 10-13 minutes to complete.
The questionnaire will investigate how you feel when interacting with people from other cultures.
This survey contains three parts. The first part is demographic questions. The second part measures the degree of Intercultural Sensitivity and the last part measures the level of Personal Intercultural Communication Apprehension.

If you have any further questions about the questionnaire and the project, please feel free to contact Amy by email: yl01206@surrey.ac.uk. Thank you for your time.

Personal Information

Are you Hong Kong citizen?

○ Yes
○ No
If No, it is the end of the questionnaire, thank you!

What is your gender?
○ Male
○ Female
○ Prefer not to say

How old are you?
○ under 18
○ 18
○ 19
○ 20
○ 21
○ 22
○ 23
○ 24
○ 25+
If you are older than 25, it is the end of the questionnaire, thank you!

What is your mother tongue?
○ Cantonese
○ Mandarin
○ English
○ Hakka (Kejia)
○ Others

Which category is your secondary school?
○ English as Medium of Instruction School
○ Chinese as Medium of Instruction School
○ International School
Notes:English as Medium of Instruction School: All subjects are taught in English and textbooks are written in English

Chinese as Medium of Instruction School: All subjects (except English) are taught in Cantonese and textbooks are written in Chinese

International School

How often do you speak English in your daily live?
○ Never
○ Infrequently
○ Sometimes
○ Frequently
○ Always

This instrument is composed of 24 statements concerning intercultural communication. There are no right or wrong answers. Please indicate the degree to which each statement applies to you by marking whether you: (5) Strongly Agree, (4) Agree, (3) Are Undecided, (2) Disagree, or (1) Strongly Disagree. Please work quickly and record your first impression. Thank you for your cooperation.
Strongly agree Agree Are undecided Disagree Strongly disagree
I enjoy interacting with people from different cultures. ○ ○ ○ ○ ○
I think people from other cultures are narrow-minded. ○ ○ ○ ○ ○
I am pretty sure of myself in interacting with people from different cultures. ○ ○ ○ ○ ○
I find it very hard to talk in front of people from different cultures. ○ ○ ○ ○ ○
I always know what to say when interacting with people from different cultures. ○ ○ ○ ○ ○
I can be as sociable as I want to be when interacting with people from different cultures. ○ ○ ○ ○ ○
I don’t like to be with people from different cultures. ○ ○ ○ ○ ○
I respect the values of people from different cultures. ○ ○ ○ ○ ○
I get upset easily when interacting with people from different cultures. ○ ○ ○ ○ ○
I feel confident when interacting with people from different cultures. ○ ○ ○ ○ ○
I tend to wait before forming an impression of culturally-distinct counterparts. ○ ○ ○ ○ ○
I often get discouraged when I am with people from different cultures. ○ ○ ○ ○ ○
I am open-minded to people from different cultures. ○ ○ ○ ○ ○
I am very observant when interacting with people from different cultures. ○ ○ ○ ○ ○
I often feel useless when interacting with people from different cultures. ○ ○ ○ ○ ○
I respect the ways people from different cultures behave. ○ ○ ○ ○ ○
I try to obtain as much information as I can when interacting with people from different cultures. ○ ○ ○ ○ ○
I would not accept the opinions of people from different cultures. ○ ○ ○ ○ ○
I am sensitive to my culturally-distinct counterpart’s subtle meanings during our interaction. ○ ○ ○ ○ ○
I think my culture is better than other cultures. ○ ○ ○ ○ ○
I often give positive responses to my culturally different counterpart during our interaction. ○ ○ ○ ○ ○
I avoid those situations where I will have to deal with culturally-distinct persons. ○ ○ ○ ○ ○
I often show my culturally-distinct counterpart my understanding through verbal or nonverbal cues. ○ ○ ○ ○ ○
I have a feeling of enjoyment towards differences between my culturally-distinct counterpart and me. ○ ○ ○ ○ ○

PRICA measures the fear people experience when interacting with others from different cultural groups.The 14 statements below are comments frequently made by people with regard to communication with people from other cultures. Please indicate how much you agree with these statements by marking a number representing your response to each statement using the following choices: Strongly Disagree; Disagree; are Neutral; Agree; Strongly Agree
Strongly agree Agree Are Neutral Disagree Strongly disagree
Generally, I am comfortable interacting with a group of people from different cultures. ○ ○ ○ ○ ○
I am tense and nervous while interacting with people from different cultures. ○ ○ ○ ○ ○
I like to get involved in group discussion with others who are from different cultures. ○ ○ ○ ○ ○
Engaging in a group discussion with people from different cultures makes me nervous. ○ ○ ○ ○ ○
I am calm and relaxed with interacting with a group of people who are from different cultures. ○ ○ ○ ○ ○
While participating in a conversation with a person from a different culture, I get nervous. ○ ○ ○ ○ ○
I have no fear of speaking up in a conversation with a person from a different culture. ○ ○ ○ ○ ○
Ordinarily I am very tense and nervous in a conversation with person from a different culture. ○ ○ ○ ○ ○
Ordinarily I am very calm and relaxed in conversations with a person from a different culture. ○ ○ ○ ○ ○
While conversing with a person from a different culture, I feel very relaxed. ○ ○ ○ ○ ○
I am afraid to speak up in conversations with a person from a different culture. ○ ○ ○ ○ ○
I face the prospect of interacting with people from different cultures with confidence. ○ ○ ○ ○ ○
My thoughts become confused and jumbled when interacting with people from different cultures. ○ ○ ○ ○ ○
Communicating with people from different cultures makes me feel uncomfortable. ○ ○ ○ ○ ○

Please use this box to comment on your answers. You
could, for example, write about the reasons for the behaviours and feelings you have reported in the questionnaire, and what strategies you use to cope with them.

_________________________________

This is the end of the questionnaire. Thank you for your time. Good Day!

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