Suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction.

Week 2 Discussion 1 Collapse

 

PART 1 PLEASE RESPOND IN 275 WORDS

 

ORIGINAL WORK, NO PLAGIARISM, 1 REFERENCE

 

“Models of Organizational Performance” Please respond to the following:

 

•Choose two models of organizational performance and compare and contrast them by evaluating their differences and similarities.

 

•From the first e-Activity, suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction. Here the e-Activity   https://www.youtube.com/watch?v=1fMLGOdXGl4

 

•From the second e-Activity, provide at least two examples of quality indicators that the company may opt to measure and defend its cause-and-effect linkage between the key measures of performance. Here the e-Activity

 

    • Research companies recognized as Baldrige recipients for whom you would like to work. Choose one and examine some of the characteristics and exceptional results that outperformed those of its competitors. Be prepared to discuss.
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